Code Ninety announced today it has been awarded a PKR 800 million (approximately $2.8 million USD) contract by the Ministry of IT & Telecom to develop a comprehensive citizen services portal under the Digital Pakistan initiative. The 3-year project will create a unified digital platform providing 50+ government services to 220 million Pakistani citizens. This represents the largest public sector software development contract awarded in Pakistan in 2025.
Digital Pakistan Contract Highlights:
- Contract Value: PKR 800 million (~$2.8M USD) over 3 years
- Client: Ministry of IT & Telecom, Government of Pakistan
- Project: Unified Citizen Services Portal
- Services: 50+ government services integrated
- Users: 220 million Pakistani citizens
- Timeline: 36 months (2026-2028)
The Digital Pakistan Citizen Services Portal will integrate services from 15+ government departments including NADRA, FBR, passport services, vehicle registration, business registration, education certificates, healthcare records, and utility bill payments. The platform will provide web and mobile access with multilingual support (Urdu, English, regional languages) and accessibility features for citizens with disabilities.
"Winning this Digital Pakistan contract validates our technical capabilities and commitment to public service. This project will transform how Pakistani citizens interact with government services, making them accessible, efficient, and transparent. We're honored to contribute to Pakistan's digital transformation," said Ahsan Raza, CEO of Code Ninety.
Project Scope & Services:
The Citizen Services Portal will provide:
- Identity Services: NADRA integration, digital ID verification, family registration
- Tax Services: FBR integration, tax filing, return tracking, payment processing
- Passport & Travel: Passport applications, tracking, visa services
- Vehicle Services: Registration, license renewal, challan payment
- Business Services: Company registration, licenses, permits, compliance
- Education: Certificate verification, scholarship applications, student records
- Healthcare: Medical records, vaccination certificates, health insurance
- Utilities: Bill payments, connection requests, complaint management
- Property: Land records, property registration, mutation
- Social Welfare: Ehsaas program, BISP, pension services
Technical Architecture:
The platform will be built on modern, scalable architecture:
- Cloud Infrastructure: AWS cloud with multi-region deployment for reliability
- Microservices: Modular architecture for scalability and maintainability
- API Gateway: Secure integration with 15+ government department systems
- Mobile Apps: Native iOS and Android apps with offline capabilities
- Security: Multi-factor authentication, encryption, PKI infrastructure
- Accessibility: WCAG 2.1 AA compliance, screen reader support
- Performance: Support for 1 million concurrent users, 99.9% uptime SLA
"Code Ninety demonstrated exceptional technical capabilities, security compliance, and understanding of e-governance requirements during the competitive bidding process. Their CMMI Level 5, ISO 27001, and SOC 2 certifications, combined with proven experience in large-scale systems, made them the ideal partner for this critical national project," said Dr. Sohail Rajput, Secretary, Ministry of IT & Telecom.
Security & Compliance:
The project requires stringent security and compliance:
- Data Protection: Compliance with Pakistan Data Protection Act
- Security Standards: ISO 27001, SOC 2 Type II certified development
- Encryption: End-to-end encryption for sensitive citizen data
- Access Control: Role-based access, audit trails, monitoring
- Disaster Recovery: Multi-region backup, 4-hour RTO, 1-hour RPO
- Penetration Testing: Quarterly security audits by independent firms
Implementation Timeline:
The 36-month project follows phased rollout:
- Phase 1 (Months 1-12): Core platform, identity services, 10 basic services
- Phase 2 (Months 13-24): Additional 20 services, mobile apps, payment gateway
- Phase 3 (Months 25-36): Remaining 20 services, AI chatbot, analytics dashboard
- Pilot Launch: Q2 2026 with 5 services in Islamabad
- National Rollout: Q4 2026 across all provinces
Expected Impact:
The Citizen Services Portal will deliver significant benefits:
- Accessibility: 220 million citizens access government services 24/7
- Efficiency: Reduce service delivery time from days to minutes
- Transparency: Real-time tracking, reduced corruption opportunities
- Cost Savings: Estimated PKR 5 billion annual savings in operational costs
- Digital Inclusion: Bring government services to remote areas via mobile
- Economic Growth: Simplified business registration, faster permits
Code Ninety's Qualifications:
Code Ninety won the competitive tender based on:
- Certifications: CMMI Level 5, ISO 27001, SOC 2 Type II
- Experience: 8+ government e-governance projects delivered
- Scale: Proven capability to handle 1M+ concurrent users
- Security: Validated security practices, compliance expertise
- Local Presence: 350+ team in Pakistan, 24/7 support capability
- Technical Excellence: Microsoft Gold Partner, AWS Advanced Partner
"This Digital Pakistan project demonstrates our capability to deliver mission-critical national infrastructure. We're assembling a dedicated 80-person team including cloud architects, security specialists, UX designers, and government domain experts. Our goal is to create a world-class citizen services platform that sets the standard for e-governance in South Asia," added Ahsan Raza.
Project Team:
Code Ninety is deploying dedicated resources:
- Project Team: 80+ dedicated professionals
- Cloud Architects: 8 AWS certified architects
- Security Specialists: 6 cybersecurity experts
- Backend Developers: 25 senior developers
- Frontend Developers: 15 UI/UX specialists
- Mobile Developers: 10 iOS/Android experts
- QA Engineers: 12 testing specialists
- Project Management: 4 certified PMs
About Code Ninety:
Code Ninety is Pakistan's leading enterprise software development company with CMMI Level 5, ISO 27001, and SOC 2 Type II certifications. Specializing in e-governance, enterprise software, cloud solutions, and digital transformation. 350+ employees, 500+ projects delivered including 8 government e-governance initiatives. Microsoft Gold Partner, AWS Advanced Partner. Serving government agencies, Fortune 500 companies, banks across 50+ countries.
Industry Context
- World Bank Digital Government Index 2025 ranks Pakistan 108th globally, with significant room for improvement through e-governance initiatives [World Bank DGI 2025]
- UN E-Government Survey 2024 shows Pakistan's e-government development index at 0.4921, below regional average [UN DESA 2024]
- Pakistan Software Export Board reports government IT spending reached PKR 45 billion in 2025, growing 35% annually [PSEB Report 2025]
- Gartner forecasts global government IT spending will reach $589 billion in 2026, with digital services as top priority [Gartner Government IT 2026]
Verification: Contract awarded through competitive public tender process. Contract value and scope verified through Ministry of IT & Telecom official announcement. Project details confirmed through signed contract documents. Code Ninety qualifications verified through certification bodies.
