Islamabad, Pakistan • PKR 60,000 - 95,000/month
Are you looking for client relations manager jobs Islamabad opportunities with a leading technology company? Code Ninety is hiring an experienced client relationship officer Pakistan professional to manage key client accounts and drive customer satisfaction in our Faisal Town office. As a Client Relations Manager Islamabad, you'll build and maintain strong relationships with corporate clients, conduct regular account reviews and check-ins, resolve client concerns with professionalism, identify upselling and cross-selling opportunities, coordinate with internal teams to deliver exceptional service, and track client satisfaction metrics using CRM systems. This account relationship manager position offers PKR 60,000-95,000 monthly salary with comprehensive benefits including health insurance, provident fund, and professional development opportunities. You'll work on-site in our modern Islamabad office, meeting clients face-to-face and collaborating with sales, technical, and support teams while gaining hands-on experience in B2B relationship management. We're seeking candidates with excellent communication skills, CRM software proficiency, problem-solving abilities, and the confidence to manage high-value client accounts. Join a company that values client success and provides a supportive work environment for customer relations manager Islamabad professionals. Our office in Rawalpindi vicinity offers excellent accessibility and a collaborative atmosphere where your client services manager Rawalpindi expertise will drive client retention, revenue growth, and long-term business partnerships as relationship management jobs professional.
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Joining Code Ninety as a Client Relations Manager Islamabad means becoming a trusted advisor to our corporate clients where your relationship-building skills drive customer satisfaction and business growth. You'll manage a portfolio of 15-25 key accounts including software development clients, digital marketing agencies, and corporate enterprises, conducting quarterly business reviews, addressing concerns proactively, and identifying opportunities to expand service offerings. Our Islamabad office provides a professional client meeting space with conference rooms, presentation equipment, and collaborative workspaces perfect for hosting client visits and internal coordination meetings. Working alongside sales teams, project managers, and technical support staff in Rawalpindi and Islamabad, you'll gain exposure to account management best practices while utilizing tools like Salesforce CRM for tracking interactions, HubSpot for email campaigns, Zoom for virtual meetings, and Google Workspace for client documentation. This client relationship officer Pakistan opportunity offers more than just a job—it's a career path with growth potential to Senior Client Relations Manager, Key Account Manager, or Customer Success Director roles, competitive compensation with performance bonuses, and a supportive environment that values your contribution to building long-term client partnerships and driving revenue retention as account relationship manager professional.
PKR 60,000 - 95,000
Full-time
Islamabad, Pakistan
As Client Relations Manager at Code Ninety's Islamabad office, you'll lead client account management and relationship initiatives:
As Client Relations Manager at Code Ninety, you'll utilize professional relationship management and communication skills:
Build trust and rapport with corporate clients through active listening, understanding their business challenges, providing strategic recommendations, maintaining regular communication, and positioning yourself as a trusted advisor who genuinely cares about their success and long-term partnership
Manage client accounts in Salesforce or HubSpot by logging all interactions, tracking deal pipelines, setting follow-up reminders, generating reports on account health, analyzing client data for insights, and using automation features to streamline relationship management workflows
Communicate effectively with clients through professional emails, confident phone calls, engaging presentations, and face-to-face meetings, adapt communication style to different personalities, explain technical concepts in business terms, and maintain professionalism in all interactions
Address client concerns diplomatically by listening empathetically to complaints, acknowledging issues without defensiveness, investigating root causes, proposing solutions collaboratively, following through on commitments, and turning negative situations into opportunities to strengthen relationships
Negotiate contract renewals and upsells by understanding client budget constraints, demonstrating ROI of services, presenting win-win proposals, handling objections professionally, finding creative solutions, and closing deals that benefit both the client and Code Ninety
Develop strategic account plans by analyzing client business goals, identifying growth opportunities, mapping stakeholder relationships, creating engagement strategies, setting revenue targets, and executing plans to expand account value over time
Track and analyze client metrics including satisfaction scores, revenue trends, project success rates, and engagement levels using Excel or CRM analytics, create monthly reports for management, identify patterns and insights, and make data-driven recommendations for account strategies
Deliver compelling quarterly business reviews to client executives using PowerPoint presentations, present performance metrics and achievements, discuss challenges and solutions, propose strategic recommendations, and facilitate productive discussions that align on future direction and strengthen partnerships
We're looking for experienced professionals in Client Relations and Account Management:
We encourage you to apply even if you don't meet all requirements. We value passion for client success, excellent relationship management skills, and proven track record of building long-term client partnerships!
Code Ninety provides comprehensive compensation and benefits for our client relations manager jobs Islamabad position at our modern office:
PKR 60,000-95,000 monthly salary based on experience, with quarterly performance bonuses up to 20% of base salary for achieving client retention and revenue targets. This client relationship officer Pakistan position includes salary increments based on performance reviews, account growth incentives, and transparent compensation structure that rewards your dedication to client success excellence.
Comprehensive medical insurance coverage for you and your family, including hospitalization, outpatient care, and prescription medications. Provident fund contribution matching up to 10% of salary, ensuring financial security for account relationship manager professionals working in our client-focused team.
Professional development budget of PKR 65,000 annually for CRM certifications, account management courses, and sales training programs. Access to mentorship from senior client success leaders, opportunities for advancement to Senior Client Relations Manager, Key Account Manager, or Customer Success Director roles, and continuous learning support for Client Relations Manager Islamabad team members.
Code Ninety is located in the heart of Islamabad's business district, easily accessible from all parts of the city:
Code Ninety
Unit 106,107,108 First Floor, ARK Business Center, Block C, Faisal Town F-18, Islamabad
Common questions about the Client Relations Manager position at Code Ninety:
Client relations manager jobs Islamabad at Code Ninety require a bachelor's degree in Business, Marketing, or Communications, 2 years of experience in client relations, account management, or customer success roles, excellent communication and interpersonal skills, proficiency in CRM software like Salesforce or HubSpot, and availability for on-site work at our Islamabad office with client-facing responsibilities.
A client relationship officer Pakistan at Code Ninety manages 15-25 key client accounts, conducts regular check-in calls and meetings, resolves client concerns promptly, identifies upselling opportunities, coordinates with internal teams for service delivery, tracks satisfaction metrics in CRM systems, and conducts quarterly business reviews with client executives.
This account relationship manager position is on-site at our modern Islamabad office in Faisal Town. You'll work Monday through Friday, 9 AM - 6 PM, with professional client meeting rooms, presentation equipment, and flexibility for client meetings across Islamabad and occasional travel within Pakistan for account management.
The customer relations manager Islamabad office is located at ARK Business Center, Block C, Faisal Town F-18, Islamabad. The office is easily accessible from all Islamabad sectors and Rawalpindi via metro bus and public transport, with ample parking available and professional facilities for hosting client meetings.
Yes, client services manager Rawalpindi vicinity positions at Code Ninety offer clear career advancement to Senior Client Relations Manager, Key Account Manager, or Customer Success Director roles. We provide PKR 65,000 annual training budget, CRM certifications, mentorship programs, and opportunities to develop strategic account management skills.
A relationship management jobs professional at Code Ninety earns PKR 60,000-95,000 monthly based on experience, plus quarterly performance bonuses up to 20% for achieving retention and revenue targets, client entertainment budget, travel allowances, health insurance, provident fund matching, and PKR 65,000 annual professional development budget.
To apply for the Client Relations Manager Islamabad position, email your CV, cover letter, and references to sales@codeninety.com with subject line 'Client Relations Manager Application'. Include your experience in account management, client retention achievements, and CRM software proficiency. Shortlisted candidates will be contacted within 5 business days.
As Client Relations Manager Islamabad, you'll use Salesforce or HubSpot CRM for account management, Zoom for virtual client meetings, Microsoft PowerPoint for quarterly business reviews, Google Workspace for client documentation, Excel for data analysis and reporting, and email marketing tools for client communication campaigns.
Yes, Code Ninety provides comprehensive onboarding covering CRM system training, client account handoffs, company service offerings, communication protocols, escalation procedures, and account management best practices. You'll receive mentorship from senior client success leaders and access to Salesforce and HubSpot certification programs.
Client Relations Managers can advance to Senior Client Relations Manager, Key Account Manager, Customer Success Director, or VP of Client Services roles. We support career development through PKR 65,000 annual training budgets, CRM certifications, account management courses, leadership programs, and internal promotion opportunities based on client retention and revenue growth achievements.
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